FAQ
Everything about shipping
How quickly can I expect my delivery?
We do everything we can to ensure that you receive your order as quickly as possible. Shipping usually takes about 5-10 working days. If there are any delays, we will inform you immediately.
Do I have to pay shipping costs?
Good news! In German-speaking countries, we cover the shipping costs for you. This means you can shop without any worries and without any additional costs.
Do you also ship to other countries?
Yes, our products travel around the world! No matter where you are, we will bring your order to you - worldwide.
Returns made easy
What should I do if I want to return something?
We want you to be completely satisfied with your purchase. Should you decide to return an item, we ask that you cover the return shipping costs yourself. We do not currently offer a return label, but we are working on solutions to simplify this process in the future.
Where do I send my return?
Please send your return to the address you can find in our legal notice. We will ensure that your return is processed quickly and easily.
How long do I have to return an item?
You have 14 days from the day you receive your order to exercise your right of return. We want you to be completely satisfied with your purchase, so don't hesitate to contact us if you have any questions.
We are here for you
How can I contact you?
Your satisfaction is important to us! You can reach us at any time by email or via our social media channels such as Facebook and Instagram. We look forward to hearing from you.
Which email address can I use for inquiries?
You can contact us via suport@bestshop4u.de for any concerns. Our team is ready to help you as quickly as possible.
How quickly can I expect a response?
We strive to respond to all inquiries as quickly as possible - you will usually hear back from us within 24 hours. Your concerns are important to us and we are here to help you.